Refund Policy

Cancellation & Refund

If you are cancel your registration to attend an event and are applying for a refund, you need to contact Propsych in writing. Each event has a cancellation date (usually three weeks prior to the event), if cancellation is received by the cancellation date a refund, less cancellation fee, will be issued.

No refunds will be issued after the cancellation date of each event. Although Propsych regrets the various circumstances that may prevent you from attending one of our events (including illness and crises), due to the administration and logistics of organising events, Propsych cannot be responsible for any refunds after the advertised cancellation date. Registrations may be transferred in full to another person, but you must notify Propsych in writing 3 business days prior to the event.

Cancellation dates and cancellation fees can be found in the Terms & Conditions of each event.


Propsych reserves the right to cancel, postpone or reschedule events due to low enrolments or unforeseen circumstances. Where a refund is due to a participant a full refund will be made within 14 days via the same method payment was made unless requested otherwise.